As technology advances, our choices for how we communicate expand, too. These options, also known as Information and Communications Technology (ICT), must be accessible every American—especially when it comes to health and safety.

Man wearing hearing aid using laptop

ICT Overview

Information and Communications Technology (ICT) is a broad term that encompasses a wide range of devices, tools, and systems that facilitate the exchange of information. Accessible ICT eliminates barriers for those with hearing loss to locate, use, and understand important information.
Visually impaired woman using wireless earphones holding a mobile phone

IP CTS Overview

This service allows a person with hearing limitations to use their voice to speak to someone on the phone. When that person responds, the caller can simultaneously listen to the person’s voice and read real-time captions of what the person is saying